Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact information such as your name, business name, email address, phone number, and mailing address.
• Inquiry and project information that you choose to submit through forms, scheduling tools, email, SMS, or direct communication.
• Technical and usage information such as IP address, browser type, device information, pages visited, and referral data.
• Communication records, including appointment requests, replies, and support or sales conversations.

2. How We Use Information

We use collected information to:

• Respond to inquiries and provide requested information about our services.
• Schedule meetings, follow up on requests, and manage business relationships.
• Deliver, improve, secure, and maintain our website, systems, and services.
• Send service-related communications, appointment reminders, and business updates.
• Maintain records for operational, legal, security, and compliance purposes.

3. SMS Communications

If you provide your mobile phone number and consent to receive text messages from Bespoke Built AI LLC, we may send SMS messages related to your inquiry, appointments, service updates, or other business communications you have requested or agreed to receive.

• Message frequency may vary based on your interactions with us.
• Message and data rates may apply depending on your wireless carrier plan.
• You can opt out of SMS messages at any time by replying STOP.
• For help, reply HELP or contact us through the website.
• Consent to receive SMS messages is not a condition of purchase.

We do not sell SMS consent data or share mobile opt-in information with third parties for their own marketing purposes.

4. How We Share Information

We may share information in limited circumstances:

• With service providers that help us operate our website, communications systems, scheduling tools, CRM systems, or related business infrastructure.
• When necessary to comply with law, regulation, legal process, or enforceable governmental request.
• To protect the rights, property, security, or safety of Bespoke Built AI LLC, our clients, or others.
• In connection with a business transfer, merger, acquisition, or asset sale.

We do not sell personal information submitted through this website in the ordinary course of our business.

5. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, enforce agreements, and satisfy legal or compliance obligations.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information we collect and store. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices

• You may choose not to submit personal information through the website.
• You may opt out of SMS by replying STOP.
• You may request updates or corrections to your information by contacting us.

8. Third-Party Services

Our website may use third-party tools or link to external services, including scheduling or communications platforms. Those services operate under their own privacy practices, and we encourage you to review their policies where applicable.

9. Children's Privacy

Our website and services are intended for business and professional use and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact

If you have questions about this Privacy Policy or our information practices, please contact Bespoke Built AI LLC through the contact methods provided on our website.