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Bespoke Built AI
Enterprise AI Automation Systems

Outcome-Driven AI Systems

Operational AI systems designed for revenue-critical workflows.

Bespoke Built AI designs, implements, and maintains custom automation systems that reduce operational breakage and protect revenue. We integrate with existing infrastructure, build governed AI agents, and deliver systems that scale across teams and locations.

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Durham, North Carolina Built for compliance-sensitive operations Enterprise-grade delivery

Systems, not tools

We build end-to-end automation layers that handle intake, follow-up, documentation, and orchestration—aligned to your workflows.

Governed AI agents

Custom agents with audit trails, human-in-the-loop controls, and measurable outcomes.

Long-term reliability

Ongoing monitoring, optimization, and support so systems remain dependable as operations evolve.

Rick Sessoms working on client automation in a nearby coffee shop
This is a real picture, of me in a coffee shop at 5:41pm, within 1 mile of my business address.

What We Do

AI systems that protect revenue and remove operational drag.

Each capability is engineered as a complete system—architecture, integration, governance, and outcomes.

AI Reception & Lead Handling Systems

Problem: missed calls and untracked inbound requests.

Approach: multi-channel intake with routing, context capture, and CRM handoff.

Outcome: captured revenue and consistent response quality.

Automated Intake & Qualification

Problem: slow intake and inconsistent qualification.

Approach: structured data extraction, rule-based screening, and escalation paths.

Outcome: faster intake with accurate eligibility decisions.

Revenue-Critical Follow-Up Automation

Problem: delayed follow-up and lost opportunities.

Approach: automated outreach sequences with timing rules and human approvals.

Outcome: immediate engagement and higher conversion continuity.

Document & Workflow Automation

Problem: manual document prep and operational bottlenecks.

Approach: templated generation, validation, and secure storage workflows.

Outcome: faster throughput and reduced compliance risk.

CRM + AI Orchestration

Problem: disconnected systems and data fragmentation.

Approach: orchestration across CRM, telephony, scheduling, and support systems.

Outcome: unified workflows and consistent operational reporting.

Custom AI Agents (Tailored, Governed, Auditable)

Problem: generic AI tools that cannot meet governance needs.

Approach: role-specific agents with policies, logging, and escalation.

Outcome: trusted automation aligned to internal controls.

Why Bespoke Built AI

Architected for enterprises that need certainty, not experiments.

We are a systems partner with deep operational focus, designed for long-term engagements and accountable delivery.

Custom architecture, not templates

Systems are designed around your actual workflows, controls, and data environments.

Transparent pricing & scope

Clear phases, clear deliverables, and visibility into long-term maintenance.

Integrates with existing infrastructure

We connect to the tools you already trust—CRMs, telephony, scheduling, and data stores.

Human-in-the-loop governance

Auditability, approval gates, and escalation paths are built into every system.

Direct engineering access

Fast responses and clear ownership from design through deployment.

Built by operators

We prioritize operational continuity, compliance, and measurable reliability.

How We Work

Structured delivery from discovery through ongoing optimization.

An enterprise-friendly engagement model built for clarity, security, and measurable outcomes.

  1. Discovery & Process Mapping

    We document workflows, risk points, and integration constraints with your teams.

  2. Architecture Design

    System blueprints define data flows, automation logic, governance, and handoffs.

  3. Secure Implementation

    Builds are executed within security and compliance requirements, with clear change controls.

  4. Testing & Validation

    End-to-end testing confirms accuracy, exception handling, and auditability.

  5. Deployment

    Rollout plans, training, and documentation ensure adoption across teams.

  6. Ongoing Optimization & Support

    We monitor performance, refine rules, and support operational changes.

Proof & Application

Built for compliance-sensitive, operations-heavy environments.

Applied across legal, healthcare, and multi-location service businesses where reliability matters.

Legal Operations

Automated intake, document generation, and case routing for estate planning and client services.

Healthcare & Med Spas

AI receptionist systems with appointment management, follow-up, and compliance-aware messaging.

Bail Bonds & Court Compliance

Structured intake, eligibility screening, and court date reminders with escalation controls.

Multi-location Service Businesses

Unified lead handling, scheduling, and CRM orchestration across regional teams.

Operations-Heavy Enterprises

Workflow automation for high-volume, repetitive processes with governance and reporting.

Anonymous Case Summary

Built an intake and follow-up system across multiple locations, reducing manual work and standardizing response quality without changing existing CRM infrastructure.

Anonymous Case Summary

Designed a document automation workflow with validation steps and audit trails to support compliance-sensitive operations.

Contact

Discuss your operations with a systems partner.

Schedule a technical overview to assess fit, scope, and architectural requirements.

Schedule a Technical Overview

Provide your operational goals and current systems. We will outline a responsible path to automation.

Discuss Your Operations

No mass marketing. Direct engineering access and a clear scope-first process.

Schedule

Start a conversation with our systems team.

Choose a time that fits your operational stakeholders and technical leads.